General Terms
In consideration of hosting services to be delivered, Customer agrees to be bound by the following terms and conditions:
1.1. Customer agrees to pay, in advance of each monthly service term, for hosting services to be rendered
1.2. Customer agrees to be bound by the service term selected on the online order form or via applicable promotional codes that may require Customer to order cmodz hosting service for a certain minimum period of time.
1.3. Customer agrees to a no-refund policy in advance. Setup fees and monthly web hosting service fees are non-refundable.
1.4. Non-Payment of services shall result in a 5-day notice of disconnection. All payment failures must be cured within 5 days from invoice due date or account will be suspended a reactivation fee will apply. For any of our shared hosting plans, reseller hosting plans, or master hosting plans a $15.00 reactivation fee will apply. For any of our Virtual Private Servers (VPS) a $100.00 reactivation fee will apply. For any of our dedicated servers a $250.00 reactivation fee will apply. Any shared hosting plan, reseller hosting plan, or master hosting plan will be terminated if we do not receive payment within 10 days of invoice due date. Virtual Private Servers and Dedicated Servers will be terminated if we do not receive payment within 5 days of invoice due date.
1.5. Cmodz Hosting is and shall not be responsible for data integrity for any accounts that are terminated, disconnected, or interrupted because of Customer’s failure to pay for our services.
1.6. Customers agree to pay all taxes applicable to your account.
Agreement for Services
2.1. Cmodz hosting will provide, and Customer will purchase and pay for, the Web hosting services (the “Services”), according to the service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the Customer, and that Customer is aware of all applicable charges as per the Agreement. Customer also understands that no promotional offers will apply to their individual service unless said promotional offers are specified in this Agreement.
2.2. You as the client will also agree not to host any of the following on our servers; warez,torrent/torrent tracker,bestality,child porn,or illegal scripts. Therefore we have the right to suspend your account or terminate it if you are found breaking any of our terms.
2.3. Cmodz has a strict policy about the *CPU* usage per account which by signing up you agree to it, the limit of your account is 15% anything above that we have the right to suspend your account but not terminate.
Abuse of Cmodz Hosting Staff or Support Personnel
10.0. At Cmodz Hosting, we take pride in providing excellent service to all of our customers. It is our policy always to treat our customers with the highest level of respect and courtesy. In return, we expect the same respect and courtesy from you.
10.1. If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for abusive conduct, customers will be given five (5) days’ notice to find a new Web host. We will not any refunds for the unused portion of service.
10.2. Abusive conduct includes, but is not limited to, the following behaviors: Repeatedly addressing members of our staff in a demeaning or rude manner. Using profanity in any oral or written communications with our staff, by any medium of communication, including but not limited to e-mail, instant messages, chat, text messaging, fax, postal mail, telephone, voice over Internet Protocol (VoIP), or in-person communication;
Yelling or shouting at our staff;
Deliberately using all capital (uppercase) letters in any written communication to our staff; Insulting our staff because of their personal characteristics, or on the basis of their race, ethnicity, national origin, sex, sexual orientation, religion, or housing or economic status; or Deliberately providing false information to our staff for the purpose of harassing them or wasting their time.