Network Uptime for the Month
Percentage of Monthly Hosting Fee Credited Upon Proper Request

99.8 - 100%	0% credit
98.7 - 97.8%	5% credit
96.5 - 95.6%	10% credit
94.3 - 93.4%	25% credit
92.0 - 91.2%	50% credit
90.9% & Below	75% credit

 

Cmodz Host will review claims of SLA violations during normal business hours of the first through seventh day of the month, and will apply any applicable credit to Customer’s account within two billing cycles after we receives Customer’s credit request.

Definition by Cmodz Hosting